There was a problem loading the comments.

Why do I get an error saying recipient rejected by server?

Support Portal  »  Knowledgebase  »  Viewing Article

  Print
When sending email from an Apple device the following error is received:

Image
This is caused by the settings for the outgoing (SMTP) server being missing in the mailbox setup. When configuring a mailbox using the Mail app the username/password fields are marked as optional which can lead to confusion as this setting will be required. To fix this from the main screen of your device go to Settings > Accounts & Passwords and select the mailbox you need to update and go to Accounts > SMTP and update the two fields. Once saved this will then allow you to send using this device:

Image

Share via
Did you find this article useful?  

Related Articles

© Eco Web Hosting