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Managing DNS for domains with no hosting

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This article covers domains with no hosting attached and that were registered/transferred prior to October 2017, for the guide for all other domains please click here.

Once you access the DNS Management page you will be presented with a number of options. Each section is outlined below along with what effect this will have on your domain.


This section will allow you to configure your domain to automatically work with Google Apps (a wizard will pop-up that allows you to choose the specific services you want to configure), configure the Time To Live (TTL) for the domain (see the bottom section on this page for more information) and to Reset DNS back to the default for the domain. Please note the Google Apps setup will only point your domain towards their services, you will still need a subscription setup there to use this service.


You can set up three types of records in this section which are outlined below..

A records - contain a mapping from a name to an IP address.
AAA records - roughly equivalent to A records which express the address as an IPv6 address. These won't be needed unless you specifically have an IPv6 address to point to.
CNAME records - contain a mapping from one name (known as an alias) to another name (known as a CNAME, or canonical name).

***Please note if the CNAME points to a record on another domain then a trailing period . will need to be added to denote this is an external record (eg. webmail pointing to would require the trailing period)***

MX Records - denote where email for a domain is to be delivered. A domain can have several MX records; each one has a priority from 0 to 100. Email is delivered to the one with the lowest number first, and to any others only if the first one cannot accept it.

TXT Records - give miscellaneous textual information about a domain; the most common use of them is for Sender Policy Framework (SPF). For this be configured for your domain name you will need to use a blank Subdomain to specify the domain itself.

SRV Records - allow applications to locate services by giving the address and port information required.

Time To Live (TTL) - is an indication of the amount of time until you can be really sure that the change will be visible via all ISP DNS caches.

In circumstances where you want the DNS changes to take effect immediately you can use this option to set the TTL to 0 meaning there is no caching of the records. This will need to be set six hours in advance due to the configuration on the server but any changes made at that time will then take effect immediately.

In order for these changes to take effect the domain will need to be pointing to our old nameservers:

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